Business Impact
Challenges
- Social engineering and other cyberattacks threatened business data
- Lean IT team struggled to deploy and manage networks at thousands of franchises
- Franchises’ single internet connections made them vulnerable to outages
Solution
- Fortinet Security Fabric for end-to-end integrated security
- Centrally managed secure switches and access points
- SD-WAN for redundant links and traffic prioritization
80%
faster switch troubleshooting
50%
fewer return merchandise authorizations
50%
faster deployment of new franchise LANs
Results
- LAN segmentation gives franchisees flexibility in how they use their back-office network
- Increased uptime for restaurants, thanks to network redundancy, hardware reliability, and improved visibility
- Improved security for both point-of-sale and back-office networks vs. legacy environment
개요
Supporting more than 2,600 locations of one of the most popular sandwich restaurants in the U.S., the internal IT team at Jersey Mike’s Franchise Systems Inc. has its hands full. The franchisees want flexibility in running their in-store networks, but the corporate office needs to maintain the brand’s reliability and security.
With the help of a Fortinet managed service provider (MSP) and a comprehensive system of fully integrated Fortinet Security Fabric solutions, the internal IT team deploys and maintains in-store networks faster and more cost-effectively. Franchisees can explore new service technologies such as wireless order taking, assured that their operations and customer data will be continuously secure.
“With help desk issues, half of our time may be spent isolating the trouble, and FortiSwitch will reduce that by about 80%. Moving to FortiSwitches is greatly enhancing our help desk support of Jersey Mike’s franchisees.”
- Scott Scherer, Chief Information Officer, Jersey Mike’s Franchise Systems Inc.